1. Introduction

Welcome to the Privacy Policy for Ali Mazloum, operated by Ali Mazloum ("we," "us," or "our").

This Privacy Policy describes our practices regarding the collection, use, and disclosure of information that we may collect from you or that you may provide when you visit our website (the "Website").

This policy applies to information we collect:

• On this Website
• In email, text, and other electronic communications between you and this Website
• Through any contact forms you may submit

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Contact Us: When you send us an email or use a contact form, we collect your name, email address, and the content of your message
• Provide Feedback: Any feedback, suggestions, or comments you submit

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including:

2.3 Calculator Input Data

Important: The data you enter into our calculators (voltage, current, panel sizes, etc.) is processed locally in your browser and is NOT stored, collected, or transmitted to our servers. All calculations occur on your device.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

• Deliver, maintain, and improve our Website and calculators
• Understand how users interact with our Website to enhance functionality
• Troubleshoot technical issues and optimize performance
• Develop new features and tools based on user needs

3.2 To Communicate With You

• Respond to your inquiries, questions, and support requests
• Send technical notices, updates, and security alerts
• Provide information you request about our services

3.3 For Security and Legal Compliance

• Detect, prevent, and address technical issues and security threats
• Protect against fraudulent, unauthorized, or illegal activity
• Comply with legal obligations and respond to lawful requests

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and improve your experience.

4.2 Our Use of Cookies

Our Website uses minimal cookies for essential functionality only:

Note: We do not use cookies for advertising, tracking across websites, or selling data to third parties.

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.

Browser Cookie Settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and Website Data
• Edge: Settings → Cookies and Site Permissions

5. How We Share Your Information

5.1 No Sale of Personal Data

We do not sell, trade, or rent your personal information to third parties.

5.2 Limited Sharing

We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our Website (e.g., web hosting, analytics). These providers are contractually obligated to protect your data and use it only for specified purposes.
• Legal Requirements: We may disclose information if required by law, court order, subpoena, or government request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your information, including:

• Encryption: SSL/TLS encryption for data transmitted between your browser and our servers
• Secure Hosting: Hosting infrastructure with security monitoring and regular updates
• Access Controls: Restricted access to personal information on a need-to-know basis
• Regular Audits: Periodic security reviews and vulnerability assessments

6.2 Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

• Contact Form Inquiries: Retained for up to 2 years after the last correspondence
• Log Files: Retained for up to 90 days for security and troubleshooting purposes
• Analytics Data: Anonymized and retained for up to 2 years

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Canadian Privacy Rights (PIPEDA)

Under Canadian privacy law, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for certain uses of your information
• Complaint: File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

7.2 European Privacy Rights (GDPR - if applicable)

If you are located in the European Economic Area (EEA), you may have additional rights under GDPR:

• Right to Access: Obtain confirmation of whether we process your data and request a copy
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at: info@ammdelectrical.com

We will respond to your request within 30 days (or as required by applicable law).

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

9. International Users

Our Website is operated from Canada. If you are accessing our Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where data protection laws may differ from those in your country.

By using our Website, you consent to the transfer of your information to Canada and the processing of your information in accordance with Canadian law and this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our Website homepage
• Sending an email notification (if you have provided your email address)

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.